All your FAQ questions about Rs 500-1000 notes – indiatoday

rs.500 and rs.1000

All your FAQ questions about Rs 500-1000 notes – indiatoday

rs.500 and rs.1000

01. What is proof of identity?

Valid Identity proof is any of the following: Aadhaar Card, Driving Licence, Voter ID Card, Pass Port, NREGA Card, PAN Card, Identity Card Issued by Government Department, Public Sector Unit to its Staff.

02. Where can I get more information on this scheme?

Further information is available on and GoI website.

03. If I have a problem, whom should I approach?

You may approach the control room of RBI by email. You can mail to or call 022 22602201 / 022 22602944.

04. Can I withdraw from ATMs?

ATMs and banks will remain closed on November 9. It may take a while for the banks to recalibrate their ATMs, and once it’s done, you can withdraw up to a maximum of Rs 2,000 per card per day till November 18. The limit will be raised to Rs 4,000 per day per card from the November 19 onwards

05. Can I go to any branch of my bank?

Yes, you can go to any branch of your bank. Also, here’s what you can do with your useless Rs 500 and Rs 1000 notes

6. What if I have only a Jan Dhan account?

You can avail the exchange facility subject to the caps and other laid down limits in accord with norms and procedures.

7. What if I don’t have any bank account?

Don’t worry. Pick the bank of your choice, and get a bank account opened. Carry the necessary documents required for fulfilling the KYC requirements.

8. How much is my Rs 500/1000 note worth now?

Your 500/1000 notes are worth its value till December 30, provided you deposit it in your bank account. You should read PM Modi’s rupee revamp: Don’t worry your money stays your money.

9. Can I get all in cash?

No. You will get up to Rs 4,000, per person, in cash and if you need more, you can get it credited to your bank account.

10. I am an NRI and hold an NRO account, can the exchange value be deposited in my account?

Yes, you can deposit the scrapped banknotes to your NRO account.

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